Covid-19 Business Support

The City of Casey and Cardinia Shire Councils understand the difficulty in this uncertain time for you, your family and your business, as well as your broader community. Assisting our business through this period remains a top priority for us, and we're committed to assisting both through programs that we already offer (where possible) and through new programs or initiatives tailored to our community's needs at any given time. 

While we're offering a number of continued or re-imagined services during this period, we are keen to hear from local business - such as yourselves - on how this period has affected your business and how we might be able to assist you. Just email us your thoughts at


Contact Us

Most importantly, both Councils are here to talk to you at any point to help navigate you through the support available and to discuss your options with you. Just contact your local Council, using the numbers below and ask to speak with a member of the Economic Development team. 



Local Government Support 

Additionally, we've compiled a list of tailored services we're offering to local businesses such as yourselves, whether you're able to operate or have temporarily closed - there's something for you.      




Australian and Victorian Government Support

Both the Australian and Victorian Governments are offering an array of incentives, reprieves and support services for local businesses; see those most suited to your situation by clicking on the box that most suits you. 



See the Latest Business Restrictions 

Both the Australian and Victorian Governments are offering an array of incentives, reprieves and support services for local businesses; see those most suited to your situation by clicking on the box that most suits you. 




Other links and important information 

  • Business Victoria Coronavirus (Covid-19) Support 

You may wish to visit Business Victoria as a first stop, as they have compiled a broad selection of useful advice and information for businesses, including; 

  • Business continuity and recovery plans 
  • Australian Government Economic Stimulus Package business measures 
  • What should you tell your staff? 
  • Can your business run events? 
  • More information 
  • Coronavirus (COVID-19) updates 
  • Travel advice 
  • Mental Health Support 

Business Victoria have also opened a dedicated hotline for businesses seeking more information or support, phone: 13 22 15. 

Visit the Business Victoria website for the latest. 

  • Victorian Chamber of Commerce and Industry 

The Victorian Chamber of Commerce and Industry are offering free access to Victorian Chamber services for one year! That's $700 worth of value, for FREE. Existing members will also receive an additional $500 credit.

Visit the Victorian Chamber of Commerce and Industry website for more information. 

  • Innovative tips for your business and ways to support our community 

Out of necessity, many local businesses are putting into practice innovative ways to continue to service their customers, even if they aren't comfortable visiting your place of business directly. Just some of those tips are below: 

  • Gift vouchers - If your customers aren't comfortable visiting you in person, gift vouchers are an incredible show of support for the future.
  • Reducing or removing your shipping costs - Offering your customers incentives to continue to use your services or purchase goods goes a long way to supporting their loyalty.
  • Promote takeaway - Encourage your customers to continue to shop with a quick and easy takeaway option, if you don't already offer it as a service. 
  • Offering curbside pick up - Growing in popularity, this innovative option offers your customers the comfort of being able to stay in their own vehicle with minimal contact with yourself or your staff. #drive-thru
  • Phone payments - Go vintage and allow your customers to pay for goods or services over the phone
  • Food delivery for residential and business - Some businesses who are newly offering delivery services are already seeing a boost in sales compared to pre-pandemic 
  • Virtual shopping / video walk throughs between store owners and customers - If your business relies heavily on browsing or on your customers seeing things with their own eyes before purchase, consider what some digital-savvy businesses are doing in utilising online platforms such as Facetime, Zoom or Skype to offer a virtual, but one-on-one walk-though over the phone / computer. 
  • Leave a review for your favourite business – If your customers aren't in a position to be able to spend, encourage them to leave your business a positive online review, so more people can experience your business. 
  • Support from Private Industry 

Private industry have also rallied to offer free services to support their communities, just some of those we've found are listed below. Should your business, or another in our community that you are aware of, be offering a free or innovative service to those affected by Covid-19, please email us at and we'll add it to this growing list. 

  • Resources – A collection of resources, posters, advice and information, from the Australian government. 
  • Crisis Planning - PWC offers some tips for responding to business impacts, such as crisis planning, effective communication, workforce planning and supply chain.
  • Legal advice - ClaytonUtz has compiled a briefing document covering workplace law, healthcare and safety, privacy, contractual compliance, insurance, tax and finance.
  • Financial advice - BDO has a suite of information to help you respond to COVID-19, while Westpac is offering general financial and business advice to help deal with the impacts of the virus. You do not have to be a Westpac customer to access the service, but any business already banking with Westpac may find additional services available. 
  • For an accountant’s advice on how you can protect your small business from coronavirus head to
  • HR support - FCB Group is offering 15-minute complementary HR advice sessions for challenges associated with staffing decisions related to COVID-19. Call the hotline on (02) 9083 0033.
  • Insurance advice - Gallagher are offering complimentary general advice on risks affecting industry and how to obtain suitable insurance cover. Call the advice line on (07) 3002 3051. 
  • Crisis marketing support - Tourism Tribe offers free disaster recovery marketing resources to help businesses through difficult times. They have templates, online videos, articles and strategies available.



Has your business been affected?

To best help us to shape our support programs and initiatives during this period, please take a moment to share how your business has been affected and any ideas you may have on how we might be able to assist.